Oxplo offers a one-year/three-year warranty and lifetime after-sales service.

Warranty Limitations and Exclusions

Exclusions

This warranty does not cover defects or damage caused by:

Misuse, abuse, or negligence by the customer or any third party.

Improper installation, maintenance, or repair performed by an unauthorized company representative.

Unauthorized modification or alteration of the equipment and/or components.

Natural disasters, accidents, fires, or any other external causes beyond control.

Customer Responsibilities

To ensure the warranty is valid, the customer must:

Follow the equipment's user manual, guidelines, and installation, operation, and maintenance instructions.

Notify us immediately if any potential defects or problems arise with the equipment and/or components during the warranty period.

When seeking warranty service, please provide accurate and complete information about the machine and/or components, including proof of purchase.

Contact Us

If you have any questions about our warranty policy or need further assistance, please feel free to contact our customer service team.

Our professional after-sales team is dedicated to serving you and resolving your issues.

Oxplo reserves the right to final interpretation of this warranty policy.